Privacy notice & KVKK information

Shiprade Dış Ticaret, Sütlüce Mh. Gökdere Sk. No: 58/9, Tepebaşı 26210 Eskişehir, Türkiye. Email: info@shiprade.com · Phone: +90 542 733 00 41.

• —Contact form: name, company, email address, phone number (optional), area of interest, product or scope, and the content of your message.
• —Correspondence: the information you share with us by email or phone in the course of an enquiry or business relationship.
• —Technical data: IP address, browser type and request logs processed by our hosting provider to operate and secure the website.

We do not use advertising or tracking cookies and we do not build visitor profiles. Page views are counted anonymously with Vercel Web Analytics, which sets no cookies and does not identify individual visitors.

• —Answering enquiries and preparing quotations, catalogues and technical documentation you request;
• —Establishing, running and developing business relationships with customers, suppliers and partners;
• —Fulfilling legal obligations, including commercial and tax record-keeping;
• —Keeping the website secure, preventing abuse and resolving technical faults.

We process personal data on the grounds set out in Article 5(2) of the KVKK: processing necessary for the establishment or performance of a contract (c), compliance with a legal obligation (ç), and our legitimate interests, provided they do not override your fundamental rights (f). For visitors in the EEA, the corresponding grounds are Article 6(1)(b), (c) and (f) GDPR. Where a transfer abroad requires it, we rely on your explicit consent, which you give with the checkbox on the contact form.

Messages sent through the contact form are delivered by email through Resend (Resend, Inc., United States), and the website is hosted by Vercel (Vercel Inc., United States). Data you submit may therefore be processed on servers outside Türkiye. Such transfers are carried out in line with Article 9 of the KVKK, on the basis of appropriate safeguards or your explicit consent.

We do not sell personal data or share it with third parties for marketing. Data may be disclosed to public authorities where the law requires it, and to our professional advisers under a duty of confidentiality.

Enquiries and related correspondence are kept for as long as needed to respond and to manage the resulting business relationship, and afterwards for the statutory periods that apply to commercial records (up to 10 years under the Turkish Commercial Code). Technical logs are kept for a short period for security purposes. Data is then deleted, destroyed or anonymised.

• —Session storage: remembers that the opening animation has already played during your visit. It is cleared when you close the tab.

The website sets no cookies. The display language follows the address of the page you visit (for example /en or /tr).

Under Article 11 of the KVKK you have the right to:

• —learn whether your personal data is processed;
• —request information about the processing;
• —learn the purpose of processing and whether data is used accordingly;
• —know the third parties, in Türkiye or abroad, to whom data is transferred;
• —request correction of incomplete or inaccurate data;
• —request deletion or destruction of your data under the conditions of Article 7;
• —request that corrections or deletions be notified to third parties to whom the data was transferred;
• —object to a result against you arising from analysis exclusively by automated systems;
• —claim compensation for damage arising from unlawful processing.

You can exercise your rights by sending a written application to the address above or an email to info@shiprade.com, in line with the Communiqué on the Procedures and Principles of Application to the Data Controller. We answer free of charge within 30 days at the latest. Visitors in the EEA also have the GDPR rights of access, rectification, erasure, restriction, portability and objection, and may lodge a complaint with their supervisory authority.

We may update this notice when our processing or the law changes. The date of the latest revision is shown at the top of this page.